Watching resources like PMI or simply LinkedIn there is a lot of discussion going on about the value of PMO, the role of PMO, the future of PMO, … While Project Management is a very well-established profession and practice – all (literally) industries accepted project management very well Read more…
For many of us, there is no confusion, but from my experience, there are several misperceptions, sometimes justified sometimes not. So, what are we talking about? We are talking about contracting professional services, and specifically contracting projects in new technologies, but not only. Confusion can be expressed in Read more…
Those who manage professional services business know by hart key KPIs to run the show. One of the main and most critical is Utilization and Billability. In principle, it measures how much time can be ‘sold’ to the client (billability) or used to create value (utilization). Next is Read more…
This is almost obvious. SOW (Statement of Work) in principle it is part of an agreement that specifies details about engagement between supplier and customer. In common perception (almost correct one) this is an appendix describing the scope of the project. It is somehow close but far from Read more…
I am sure many suppliers struggled at a certain point with questions. ‘Can I deliver an Agile project to my customer on fixed priced?’. In short in my honest opinion, the answer is YES. In the shortest possible answer, I can come up with is the following. Agile Read more…
There is some misconception on the role of risk buffer in price calculation. This misconception often results in price pressure for professional services offer. Let’s get this sorted out. Every service offer, bigger than a couple of man-days, has its risk to be on target during delivery. Even Read more…
We all get used to worksheet tools, they seem to be the best office invention ever. And I mean ever. From individual home use, school, through Professionals to huge corporations they are an essential part of everyday business, data capture, information view, and flow. When it comes Read more…
No, this is not going to be complete guide what type of offer (and contract as results) select for the project and customer. It will not even be a guide at all. Decision on offer and contract type is in many cases is given and determined by specific Read more…
The old anecdote says: The change is only welcomed by babies. There is a lot of truth in it. We don’t like change on projects. But they happen. More than often. We dare to say if the project never experienced change it is not a project. The researches Read more…
No, It is not easy at all. We all know projects can face challenges in multiple areas: customer satisfaction, scope management, change management, etc. Most of whose challenges if not addressed, sooner or later will result in financial issues. Here are some examples of situations which can make Read more…